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At 66oo, we want you to know exactly what happens to your information when you open an account or use our platform. This policy sets out what we collect, why we hold it, and what choices you have — availability of our services depends on your local law and eligible regions.
When you create an account at 66oo, we collect the details you submit during registration — your name, contact information, and account credentials. We also record transactional data tied to your wallet activity, including deposits made through bKash, Nagad, or Rocket, so we can maintain accurate account records and respond to any queries you raise. Device and session data — browser type, IP address, and navigation patterns — are logged to keep your account secure and to understand how the platform performs across different connections. We do not sell your personal data to third parties. Data is retained for as long as your account remains active and for the period required by applicable rules in the regions where we operate. If you close your account, we follow a structured deletion process — though some records may be kept where required by applicable obligations. Where we work with third-party service providers for platform operations, those partners are bound by confidentiality obligations. Our platform is not directed at anyone under the applicable age of eligibility in their region, and we do not knowingly collect information from such individuals. The payment methods available to you — bKash, Nagad, Rocket — are noted in your account wallet area, which is also where you can review transaction records.
Understanding the boundaries of this policy helps you know when we are responsible and when a third party's own terms apply. The four areas below clarify what falls under this policy and what does not.
Everything that happens when you log in, update your credentials, or manage your account profile on 66oo falls squarely within this policy. We control those data flows and are responsible for how that information is held and used.
Deposits and withdrawal requests processed through bKash, Nagad, or Rocket are recorded in your 66oo account history and covered here. The payment provider's own privacy terms also apply to the portion of the transaction handled on their side.
Pages, game interfaces, and support content hosted directly on 66oo are covered by this policy. Data generated as you browse the lobby — session duration, page views — is collected and handled as described here.
External links, payment gateways, and any service not operated by 66oo are outside this policy's scope. When you leave our platform or interact with a third-party tool, that provider's own privacy terms govern how your data is handled.
You have real, practical choices about the data we hold on your account. Reviewing your stored information is straightforward: log in and open the account settings area, where your profile details, contact information, and linked payment methods are listed. If any detail is wrong — a name spelling, a contact address, or a linked wallet number — you can correct it directly from that screen or raise a support request and we will update it on your behalf. If you want to understand what data we hold beyond what is visible in your account, or if you want to request deletion of your account and associated records, reach out through our published support route. We will confirm receipt and let you know the applicable process. For questions about how a specific piece of data is used, or if you believe a record is being held incorrectly, contact us and we will review it. Your access to these rights depends on applicable local law and the eligible region your account is registered in.
Open your account settings to see the profile data, contact details, and payment methods currently on file. This is the quickest path to confirming what we hold.
If any stored detail is inaccurate, update it directly in account settings or submit a correction request through our support route. We process corrections promptly.
To close your account and request deletion of associated personal data, contact us through the published support channel. We will confirm the process and applicable timeline based on your region.
For any question about how your data is used or retained, use the live chat or email route listed in our support section. We respond to policy queries separately from general account questions.
If you have a question about your data or want to exercise any of the rights described in this policy, use one of the contact routes below. We handle privacy queries through the same support channels as general account help — no separate form is needed.
Open the chat widget from any page on the platform. Identify your query as a privacy or data question so our team can route it correctly.
Send your data or policy question to our published support email address, which is listed in the account help section. Include your registered account details so we can locate your record.
The account help area on the platform includes a contact form for account-specific queries, including data correction and deletion requests. Access it after logging in.
We apply consistent practices around data collection, storage, and access so your information stays under control and easy to manage.
We use session cookies to keep you logged in and functional cookies to maintain your account preferences. You can adjust browser-level cookie settings at any time, though some functions depend on session cookies to work correctly.
Account access requires your registered credentials. If you believe your account details have been compromised, use the password-reset path in the login screen immediately and then contact support through live chat.
We keep your account data for as long as your account is active. After a verified deletion request, records are removed in line with applicable regional obligations. Some transactional data may be held for a defined period where required.
If we make changes to this policy, the updated version will be published on this page. Continued use of your account after a change is posted means you have had the opportunity to review the updated terms. Contact us if you have questions about any revision.
Below are the questions we hear most often about how we handle personal data at 66oo. If yours is not covered here, use the support routes listed above.
We collect the registration details you submit — name, contact information, and account credentials — along with device and session data generated during your visits. Wallet activity tied to bKash, Nagad, or Rocket deposits is also recorded in your account history.
Yes. Log in and open your account settings to view profile details, linked payment methods, and contact information. For a broader data request covering records not visible in settings, contact us through the live chat or email support route.
Most profile fields can be updated directly in account settings after you log in. If a field is not editable from there — such as a registered wallet number — submit a correction request through our support channel and we will update it after verifying your identity.
We do not sell your personal data. We share data only with third-party service providers involved in running the platform, and those partners are bound by confidentiality obligations. Payment processors such as bKash and Nagad handle transaction data under their own privacy terms for the portion processed on their side.
Contact us via live chat or email support and state that you want to close your account and request data deletion. We will confirm the process and the applicable retention period based on your region and any obligations that require us to keep certain records.
Raise the issue through our live chat or email support route. Describe the specific concern clearly, and our team will review it and respond. You may also have the right to raise a complaint with a relevant authority in your region depending on local law.